Please use the contact us form or email
detailing your return.
We will respond with return instructions within 48 hours.
We strongly recommend you use a tracked service such as Royal Mail Recorded Delivery.
Before returning, please contact us first;
we are not responsible for any packages posted without our consent.
RETURNS ARE NOT FREE OF CHARGE.
Our UK returns address is as follows:
We do exchange on all items (apart from earrings) within 14 days from the day you receive the item if it is unused, untainted & Undamaged. Email will be sent to notify you that we have received your returned item. We will also notify you of the approval or rejection of your exchange/credit.
If you are approved, then your exchange/credit will be processed, Please note; we are happy to exchange the items if they are in good condition. Items which are subject to rejection of a credit or exchange are items used, damaged or worn.
where there is a genuine fault we will correct this as soon as possible.